Reach out and we'll get back to you within one business day.
Response time
Within 1 business day, Mon–Fri
Existing customer?
Log in and use priority support from your dashboard.
Looking for quick answers?
Check our FAQ on the pricing page — it covers trials, billing, and cancellation.
View FAQ →How does the 30-day free trial work?
Sign up and use all features of your chosen plan free for 30 days. After the trial, your card will be charged for the plan unless you cancel.
Can I switch plans later?
Yes. Upgrade or downgrade anytime from your account settings — changes apply from your next billing cycle.
What payment methods do you accept?
All major credit and debit cards via Stripe, including Visa, Mastercard, and Amex.
Do my customers need to download an app?
No. Loyalty cards are added directly to Apple Wallet or Google Wallet from a link or QR code.
How do I cancel my subscription?
Cancel anytime from account settings. You'll retain access until the end of your current billing period.
Do you support multiple café locations?
Yes, multi-location support is included on the Double Shot plan.